FAQs
When does the promotion start and end?
The promotion starts on 21st November 20222 and ends on 14th March 2023. In order to claim your prize(s) you must do so before 15th June 2023.
Who can enter this promotion?
- Australian residents aged 18 years or over
- A café owner with a registered ABN
Where can I find a copy of the promotional terms and conditions?
The promotional terms and conditions can be accessed by clicking HERE.
Who can I speak to if I have any queries about the promotion?
Any questions you have please contact the Sanitarium Customer Call Centre on 1800 673 392 or email Sanitarium Customer Relations at [email protected].
What do I need to purchase to participate in this promotion?
To be in for a chance to win you will need to order either:
- The Alternative Almond milk 12x1L case
- The Alternative Oat milk case 12x1L case
- The Alternative Soy milk case 12x1L case
How will I know if I have won?
You will find a golden ticket in The Alternative Dairy Co. Almond Case or a Barista Boots winning ticket in a case of The Alternative Dairy Co. Oat, Almond, or Soy.
I’ve found a Golden Ticket, what do I win?
Perfect Moose Milk Steamers – there are 5 chances to win.
I’ve found a winning Batista Boots ticket, what do I win?
A pair of Crocs Classic Clogs – there are 100 chances to win.
I’ve won Barista Boots (Crocs Classic Clogs) can I select my preferred size and colour?
Yes, you will be able to select your preferred colour and size. Depending on availability, we will purchase the product online and use the shipping address you provided on your claim form to ensure your prize is delivered to you as quickly as possible. Crocs is not affiliated with this promotion.
I’ve won a Perfect Moose; how do I install this in my café?
You will be able to contact an install team who will arrange a site visit if you are in a metro area to install the machine for you. If regional, you will be sent a video set up instruction or a visit. Please note: Some areas, depending on location, may incur a charge to for an install call out.
What information will I need to complete my entry?
You will need to provide some personal details so we can send your prize to you (name, age, mobile number, email address, postal address, business ABN).
I have found multiple winning tickets, can I still claim?
Each entrant can claim up to 5 tickets.
I found a Golden Ticket OR a Barista boots (crocs) winning ticket. How do I claim my prize?
To claim your prize, go to the promotional microsite - winwiththealternative.com.au and follow the prompts on the site. You will also see instructions on the winning ticket.
How long do I have to claim my prize?
You will have until the 15th June 2023 to claim your prize. After that, there could be a second chance draw on the 19th June 2023 for any unclaimed prizes.
When will the second chance draw be held?
12pm AEST on 19 June 2023. All winners will be notified in writing within four business days of the draw and must claim their prize by 21 July 2023 (Final Claim Date). The winner/s will be published on the Website from 21 June 2023 for a period of 28 days.
How can I be part of the unclaimed second chance draw?
To enter the unclaimed second chance draw visit winwiththealternative.com.au/secondchance and follow the prompts to complete your entry. A person or entity may only enter the Unclaimed Prize Draw once.
How will I receive my prize?
Prizes will be sent to winners’ postal address as specified on their entry form.
Personal details – where do they go? Who sees them?
Please refer to our privacy page.